We all know that moving in any capacity has ups, downs, ins and outs! There is possibly no move more stressful than that which encompasses the circle of life; transitioning seniors may have decades of memories, belongings and coveted spaces. Moving often feels like leaving those parts of life behind, thus the reason that the National Association of Senior Move Managers understands that it is SO much more than moving. Perhaps you have heard of the National Association of Senior Move Managers (NASMM)…maybe it is a new concept, or a familiar but vague awareness. Since the annual National Senior Move Manager Week is almost here (May 8-14th!), we are devoting our blog this month to one truly dedicated organization and the valued population that it serves.
For those who are just leaning about NASMM, it is the leading membership organization for Senior Move Managers in the United States, Canada and abroad. NASMM is recognized for its innovative programs and expertise related to Senior Move Management, transition and relocation issues affecting older adults (info courtesy of www.nasmm.org ).
All general members of the National Association of Senior Move Management must meet strict vetting requirements before approval. Requirements include: successful completion of NASMM’s Cornerstone Courses, multiple letters of recommendation from senior clients in specific capacities, live website with senior move management distinction, compliance with the NASMM Code of Ethics and more.
Coursework is specifically tailored to drive ethics, accountability and integrity within the senior services industry. Classes required are: Senior Move Management Ethics & Accountability, Senior Move Management Safety, Moving Industry: 101 and Contracts & Liability.
The ethics component of senior move management is of utmost importance to NASMM members, as seniors may find themselves in a vulnerable, sensitive and rather overburdened state. The NASMM Ethics and Compliance Commission enhanced and expanded the Code of Ethics in 2013 and adopted the following standards in three categories:
THE CLIENT RELATIONSHIP
Advocacy and Loyalty, Promoting Self-Determination, Right to Privacy, Conflict of Interest
We know what you may be thinking….wow – these people take moving seriously! We share with you the education and ethics of NASMM not to impress you, but to demonstrate the oversight and client protection that senior move managers provide. It’s true we take moving seriously…but that’s not a bad thing! It means that we manage the apprehension so you don’t have to. ;)
The ultimate benefits of working with a member of the NASMM are the unmatched dedication, commitment and understanding that you will receive. Because a senior transition is SO much more than a move, we are vested in serving the physical, emotional, social and overall well-being of every client we serve. As you’ve now seen, our education and ethics demand the best of us, and it’s a standard we happily rise to and exceed beyond whenever possible.
Now that you know who NASMM members are (like us!), check back next week to learn exactly what we do. We’ll share the specific services offered and how those align and compare with a traditional moving company.